Company Shipping Details:

Address: 100 Gilders Road, Chessington, England, KT9 2AN

Company number: 15663478

Order Cut-Off Time: Orders placed before 2 PM GMT are processed and dispatched on the same working day. Orders placed after 2 PM GMT will be dispatched on the next working day, excluding weekends and bank holidays.

Order Handling Time: 1–2 business days

Transit Time: Standard delivery typically takes 3–7 business days from order dispatch.

Shipping Fee: Free

Delayed Orders: If your order hasn’t arrived within the expected timeframe, please allow up to two additional working days for possible delays.

If your package still hasn’t been delivered after that, contact us at …………… with your order number, and we’ll assist you.

Cancellation Policy:
• Orders can only be cancelled before production begins.
• Once production or printing has started, cancellation is not possible.
• If you request cancellation after design approval but before production, partial charges for setup/design may apply