Privacy Policy
This Privacy Policy describes how Packaging Boxes Now, referred to as “the Site”, “we”, “us”, or “our”, collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase, or contact us regarding our services.
For the purposes of this Privacy Policy, “you” and “your” refer to customers, website visitors, and any other individuals whose information we collect through our website.
How We Collect and Use Your Personal Information
To provide our services, we may collect personal information from you directly, automatically through the website, and from third party service providers. The type of information we collect depends on how you interact with our website.
We may use your information to process orders, communicate with you, improve our services, comply with legal obligations, protect our rights, and support customer service.
What Personal Information We Collect
We may collect the following types of personal information:
Contact Details:
Name, address, phone number, and email address.
Order Information:
Billing address, shipping address, payment confirmation, order details, email, and phone number.
Account Information:
Username, password, and other account security details where applicable.
Customer Support Information:
Any information you choose to provide when contacting us.
Information Collected Automatically
We may collect information about your interactions with our website using cookies, pixels, and similar technologies. This may include device information, browser type, IP address, network details, and browsing activity on our website.
Information from Third Parties
We may receive information from third party providers who support our website and services, including ecommerce platforms, payment processors, delivery partners, marketing services, and analytics providers.
How We Use Your Personal Information
We use personal information for the following purposes:
To process and fulfil orders
To manage payments and delivery
To provide customer support
To manage returns, refunds, and order queries
To improve website performance and user experience
To prevent fraud and protect website security
To send marketing messages where permitted by law
Cookies
We use cookies to improve website functionality, analyse website usage, and support our services. You can manage cookies through your browser settings. Blocking cookies may affect some website features.
How We Share Personal Information
We may share personal information with service providers who help us operate our business, including payment processors, delivery partners, IT support, ecommerce platforms, marketing providers, and analytics services.
We may also disclose personal information where required by law, to protect our legal rights, or in connection with business changes such as a merger, sale, or restructuring.
Third Party Websites and Links
Our website may contain links to third party websites. We are not responsible for the privacy practices, content, or policies of third party websites. You should review their privacy policies separately.
Children’s Data
Our services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have collected such information, please contact us.
Security and Retention
We take reasonable steps to protect your personal information. However, no online system is completely secure. We retain personal information only as long as needed for business, legal, contractual, or operational purposes.
Your Rights
Depending on your location, you may have the right to request access to your personal data, request correction, request deletion, request data portability, or opt out of marketing communications.
To exercise these rights, please contact us using the details below.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: sales@packagingboxesnow.co.uk
Business Information:
Packaging Boxes Now is operated by a company registered in the United Kingdom.
Company Number: 15663478
Address: 100 Gilders Road, Chessington, England, KT9 2AN
